Unfortunately we already paid since this issue came up during the curing process. Technically, the lignite problem wasn’t their fault since it’s inthe mix. But the crappy surface finish (which I was going to put up with before just to be done with the matter), was their fault.
So if it has to be jackhammered out, might as well have a competent concrete person do it.
If they are an actual comapny then they have their heads up their rears …take it out and do it over this is pathetic…20 excuses for poor planning and execution
I don’t want to make a new thread because it’s something little so I’ll put it here.
I just tore out about 8 blocks from a small wall by my rear steps that go down to a basement door. Below these blocks are a row of broken blocks which are leaning, which is why the other blocks were leaning and the reason I tore them out. I plan on putting new blocks in and lining it up, but I can’t put them on the old blocks, so I was going to do a footer type deal on top of the old blocks. It will be pretty thin but I want to know how thin I can possibly go. There will only be 10 blocks on this footer at the most, but I don’t want it to fail as soon as I start putting the bricks on. Anyone have any ideas on the best way to go about this and the best cement to use for between the blocks too?
I’ll try and get a pic and hopefully it will make more sense.
fill the blocks with sakrete when u build the wall back up Sakrete is fine for that not for a floor…as for motar between the blocks get a type “N” mortar and fine sand …DO NOT GET BRICK sand its too big and you wont be able to level them without having 1 inch mortar joints
Couldn’t get a return phone call for about 2 weeks, so I showed up at their office without notice. Got a call the next day.
A Quikrete rep came out with the owner of the company. We didn’t really get anywhere, and it ended with me getting an offer for a small refund (with signature of a release of liability form), and Quikrete offering a sealer.
So I sent a 2 page letter by certified mail stating what was wrong, why the resolution wasn’t satisfactory, what I thought was reasonable as a resolution, and my plans to pursue it further in small claims court if necessary (along with a list of other items that were done poorly/incorrectly). I received a reply back to get three quotes, and they would pay for it to be repoured. So they ended up coming through in the end. Works for me.