yeah i did that on the 2nd trip to denooyer. i drove with the “master technician/shop foreman” and he said “sounds normal to me” didnt put it on a lift, nothing. they suck.
went to northstar a few weeks later. no questions asked, dropped the car off. they called my dad to come in and go over the service invoice.
listed was the axles, the seals, bushings and the seat track the tech noticed was in need of replacement. all under warranty. they provided a loaner vehicle since a few items were a few days away. overall a night and day difference in customer service.
no more DeNooyer here.
In that case I would agree with you. The guy probably just didn’t want to deal with the car. I mean warranty work does suck, but it’s part of the game.