Maybe a little better communication between customer when ordering parts. I think a couple of times i ordered parts i stopped in after a week or two to see if they came in. You guys weren’t sure if they did until you looked in the back and they were there. Would be nice to get a phone call saying your parts are here and you can pick them up. It wasn’t that big of deal but it would be nice.
Since I am assuming free labor is out of the question…keep up the good work…and hopefully the more volume you do with suppliers the more discounts they will be willing to give u thus translating to us paying less
our prices on the internet are pretty low as it is. We try to hook up our WNY customers a little bit better though cause we know what its like to live here and try and mod a car:P
i just gotta say that you guys get a huge :tup: from me, between hooking me up with good name brand parts to replace my broken or sub par ones (even tested a deltagate i bought for leaks…and it leaked bad…upgraded to a tial from them) and the many times i called don for some advise on some wierd issues i was having with my car and my setup cause i dont like to plan ahead when making something lol.
hmm don’t know if this is possible, but like around the clock parts store… I always find my self working on my car at 10pm and finding out i need a nut or a part here or there. Would be really cool to be able togoto a shop or store that is open and pick the part up.
always had great service getting a n2o refill… don even offered to give me his # to call him on the weekends if i ever needed a refill or anything. was very impressed with that offer
My car sat there for quite a while, and most of my calls were not returned in a timely manner, or at all. I think better communication when a project is running long is very important. Keep the customer updated as much as possible.
The quality of work was never, and is never the issue, so I had no problem forwarding customers to you after my work was done. :tup:
only had 1 experinece with you guys, and i have nothing but positive thigns to say. i was impressed with the fact that you were more concerned about me getting the right parts at the lowest cost possible, rather than ordering them yourselves and charging a shitload of markup like most places would do (had some U-joints pressed, and i got the wrong ones, and they even went so far as to call around for me and help me find the right ones)