[quote=“ryanmcell,post:20,topic:32157"”]
When over the phone is said no pending transactions/everything had posted. That was not her fault no matter how you put it.
[/quote]
You obviously have no clue how banking computer systems work. Those checks were held in a batch, that had not processed yet. They are not real time transactions. There is no way for the phone system to know they even existed. And it’s not just checks. Most large institutions handle all transactions in a batch mode.
AKA, girlfriend needs to learn to balance a checkbook. Watching your recent transactions is a good idea to catch fraud/mistakes, but it will never be a good way to track your current balance.