So, I signed up for Bally’s a while ago - and when you sign up, you sign this contract for 3 years. There are a couple loopholes : if you get hurt, or if you move away more than 25 miles from a Bally’s and some other stuff, you can get out of your contract. So, I have a uncle who is a doctor, and 2 cousins as well, and they can all write stuff for me if need be.
I legitly hurt my ankle on sept 2005, a measly 6 months after I join, and I get a note from my doctor telling them that I can’t go to the gym anymore, and that I would like to cancel my contract. I fax my note to the cancellation dept in California. (1st time, let’s keep count)
All is well until I begin to get harassed by Bally’s and I tell them “look, I faxed it to you guys already, please check your fax machines.” This is when I get “Oh, well the fax machines here are screwed up, can you fax it again?” No problem, I thought to myself. So I fax it again. (2nd time)
Another month goes by with nothing, and I have another Bally’s person call me. Same exact thing. “We didn’t get any paperwork,” blah blah blah BS. So I fax it a 3rd time. (3 now).
Another month. Another call. “Please send it to us since our fax machines suck” - exact words of rep on the other line. So, I send it over to them. Sweet, done deal right? Wrong.
After 3 more months, I get a call from a collections agency, telling me I owe Bally’s $1400 to “buy out the rest of my contract.” I explain the situation to the collections lady, tell her to contact Bally’s and see what the status of my account was, because I have sent them (4 times now) all the necessary information I needed to show them to cancel my account. I gave her all my contact info : my cell, my work number, my house number - to assure her that I’m not running away from any debt, but that I would like to get this resolved as soon as possible. That, and I do NOT want to pay a dime for time that they are charging me for that I never used.
Fast foward to last week. I get a call from this indian guy (nothing wrong with that, I’m just saying, it was funny because his name was “vik” or something) and he starts talking to me about this problem. I can’t believe it. It still hasn’t been resolved. I tell him to call me back and check with Bally’s to see what the hell is going on. My account has been charged off from Bally’s and yeah - they “never got my information.”
I called “vik” back and tell him the situation and that they are working on it, and will call me back tuesday. Vik then puts his manager on, “Lloyd” who promptly persists to make me pay $600 for a service that I legally got out of, that I never used, and he kept saying shit like “It will save you thousands later on in life” and “I understand your situation but you must pay this.” If you understand me situation, you’d give me a couple business days, and you would work with me instead of just telling me to pay it. So dickhole “lloyd” gets a phone call from me after I call Bally’s up, and they pretty much are going to resolve the situation, and he tells me “now I owe the full amount and that I just fucked myself over.”
I hate Bally’s. I also do not have a very good opinion on collection agencies, this is my first dealing with one.