[quote=“illusion20,post:36,topic:24473"”]
ONLY HALF THE TRUTH
I’m the tech who worked on Eric’s blazer. He failed to tell you that his spare tire is on the rear and the original tire has damage on it. He also failed to tell you that he took the rear end apart before having the vehicle towed to the delaership. So the question is : Why is the spare tire on the vehicle and why did he take it apart on his own?
From the looks of things he may have hit something sliding in the snow and jammed the axle and snapped the pin causing the damage. Rear ends don’t just fail driving down the road as he claimed. Also, the NYS Lemon Law warranty is 60 days or 3000 miles, which he is clearly out of. Basil extends that warranty to 6 months/ 6000 miles. How many dealers do that???
Even though we feel that something happened to the vehicle other than simply driving down the road, we agreed to split the bill with Eric to keep him satisified. His portion was $350. Looking at the situation we feel in good faith that splitting the repair was more than fair.
If the spare tire was not on the vehicle and the rear end had not been taken apart, we would have covered the repair without any questions.
[/quote]
by what eric is saying i wouldn’t say removing the diff cover is “taking the diff apart”. so does that mean putting a spare tire on your car voids the warranty? stop being brainwashed by your employer :tdown: