UPDATE:
so it turns out the kid just got out of jail for passing bad checks and had a warrant out for his arrest. the cops told me that if he came into the store to try and buy the truck again to call them and they would arrest him. THE DUMB SHIT CAME BACK!! he is now in jail. the best part is that they told me to stall him so i was sitting in my office with him trying to make up some bullshit so he would stay around. the cops frisked him and arrested him right in front of my desk!!! i tried so hard to get a phone pic while they did it but i thought they would be pretty assinine.
just so everyone is clear we do business this way, just like everyone else, and have been doing it since we opened in 1967. you cannot operate like a prison otherwise we would never sell any cars. 99.99999% of our customers are good, honest, upstanding people and we have only had a problem like this 1 other time that I have ever heard about. this is a 1 in a 1,000,000 thing and i thought it would make for interesting discussion and i needed to vent because i was pissed off.
for those who think we did something wrong or incorrect, you have obviously never bought a car at a reputable dealership. we trust our customer’s and they trust us, thats why we sell about 1000 cars a month and have done so for 3 generations.
thanks for the support guys, i appreciate it
someone please explain to me how i’m making a bad name for myself when i am telling you guys a bad thing that happened at work today?? is every other business on the planet perfect and has never made a mistake??