I was selling an airback clock spring a few weeks ago. The part would potential work for the person’s car. We agreed that if it didn’t work that I would take it back and refund minus the shipping costs.
I sent it out 30 mins after he paid. Three hours later he messaged me not to send it as he found one. I told him when he gets it the next day to put “return to sender” on the box and have it delivered back to me.
I haven’t heard anything back until today (two weeks later) that he needs my shipping address. The shipping address is on the box. (Why open the box if you don’t want the part)
Being that he didn’t need the part, why does it take someone two weeks to return it? He is actively selling parts including airbag clock springs on nasioc. I told him that if he opened the box I don’t want it. (In fear that he swapped it with a bad one to return).
Who would be in the right on this situation? I’m waiting for his reply.
I would take It back but that’s the boat i’m in with the parts I sell. I don’t want any bad feedback that may affect my next sale. How much is a Subaru clockspring worth? I cannot image much with them being so saturated on the used market. How does a clockspring even go bad?
You might as well take it back and here is why.
He’ll file a PayPal dispute ad they ask him to send it back and when tracking shows its at your door hell get a refund. Might as well take it back and get positive feedback instead of pissing him off and giving you negative and you giving a refund anyways. Just my 2 cents knowing a clock sprig isn’t a big ticket item and idk what could go wrong with it.
if this is ebay you will loose…ebay sucks for sellers… id make a case first which will prevent him from leaving you feedback… you will still loose and have to refund him if he provides a tracking number that reads delivered however you will save the neg feedback by being the first person to file the claim and have had your best shot in the claim.
