[quote=“Zong,post:9,topic:36919"”]
Bumping this because I’m about to buy a 46 inch samsung LCD (LNT4665F)
I’m under the impression that if you buy a TV from anywhere, you HAVE to go through the manufacturer’s warranty if you don’t purchase an in-store warranty from say…Circuit City etc.
That said, does anyone have any experience with Samsung’s warranty? What will happen if my TV shits the bed after 6 months?
If I buy from Amazon, do I get any additional protection or is it still going to go straight to manufacturer’s warranty?
[/quote]
sadly, I can speak to this.
I bought a Sam HLT6189S ~three weeks ago. The power button failed, causing the panel buttons & remote to not work. The set had been in my house for eight days.
I had bought a 3 yr warranty from the online vendor, but since it was so new, I simply called Samsung on a saturday night - from the number in the owners manual.
The tech was knowledgeable and fairly helpful. They gave me the name & number of the closet auth service center.
Lifetime Service
I knew from past experience that they are right on main & Union (iirc). Also, they are a forum sponser here.
In the end, Lifetime called me up first thing Monday morning, set an appt to come out, swap the power switch. Tech stated that because there are only two service parts available for this set so far (new model), if the switch & power supply weren’t the problem, Samsung would simply replace the set with new.
No money.