[quote=“Zong,post:17,topic:36919"”]
Thanks Nikuk. So if I have any problems with the tv in the first year, can I just call Lifetime Service?
Also, I’m kind of worried about getting the TV and finding out the warranty is expired already (I bought my gf a phone from an ebay site and that was the problem). When does the warranty period start?
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You call Samsung’s 800 number. they creat a “ticket number”, then fwd that to Lifetime service. Lifetime callls you with the appointment.
I PM’d Lifetime on the board here, they responded with an explanation of the process, then called me monday ~10am to set up an appt.
Based on the ticket, they bring the parts they suspect it would be, service on site.
Lifetime specifically needed the date of purchase (invoice date since ours was shipped from an online vendor) to give to samsung for warranty purposes.
So, I assume warranty term is from time of purchse. Samsung never asked where I got the set from… only asked for the serial number, name, phone # & address.