Totally untrue. Yeah the Air doesn’t come with an optical drive, but she should have looked into that before buying one if she needed it. You can get an external one, or a Macbook with one in it already.
The brilliance of a Mac is the OS – not the cosmetics. Brilliant UI design, and engineering that doesn’t just make things work…it makes things work RIGHT. Right, AND the way you’d intuitively expect it to.