Tow Truck Dropped My Car! Need Advice!

Canada Nissan Automotive
1

Ok so here is the story… I was cruising down calgary trail two days ago when all of a sudden I lost all boost and started to blow black smoke out the exhaust… I couldn’t find the problem at the moment as it was 2 am and dark where I was… I now find out the boost lines coming off the bov was the problem but anyways…

I called a tow truck to get my car to my house… I called Kingsway towing… They said it would be 3 to 4 hours before they even made it to my car and that if i left the key under the floor mat the car would be at my house after that…

THIS IS MY FIRST MISTAKE!! NEVER LEAVE YOUR CAR WHEN ITS BEING TOWED!!! but i was working the next morning at 9 am…

Anyways at about 6 in the morning I get a call from the towing company and it went a little like this…

“Hi, this is kingsway towing and we have some news about your car…”

At this point I figured the car was to low for them to tow and now I will need a flat bed and it will take longer…

So I ask… “What’s that?”

They reply with… “We dropped your car off our tow truck…”

Now at this point i’m not sure if i’m stunned or pissed, probably both… I then ask for the how, and this is what was said…

"Well the driver didn’t feel that where the car was parked it was safe for him to get it on his truck… (Where the car was i was visable for more than a km each way, but anywho…) So he lifted the car by the front end just to move it… He figured that it would be safe to get the car all the way to my house… (Which by the way is by WEM)

Boy was he wrong…

Apparently what happened was while driving threw a residential he hit a bump and allegedly the parts that hold the wheels to the truck flew off and well so did the car… Car dropped an estimated 3 1/2 feet, hopped up a curb, and flew into a big mail box that was bolted to the ground…

He broke my HKS FMIC, rad support is pushed in, hood, fenders, window washer fluid bottle :p, dent in the frame rail, and the wheels look like this / \ so i’m pretty sure the coils is done and some other suspension parts, also the possibility of the frame being warped…

I went to talk to the owner of the company today he starts telling me it wasn’t the drivers fault and that it was because of my exhaust… and his solution was that he gives the car to his so called “specialist” who didn’t even know what a FMIC was… and he CUT the fmic’s bottom 3 rows which are crushed and weld in a piece of aluminum… and for the rest i dont even want to get into it…

At this point I just left…

Now my question is what would you guys do in this situation if you were in my shoe’s? I think it’s pretty awesome how much they don’t care sometimes…

Also they didn’t report this to the police which is illegal I do believe since there is a lot more than $1000 worth of damage plus the damage to the mail box my car did to it… Are you not supposed to report any accidents that damage government property?

All help is greatly appreciated! Thanks everyone!

2

If I were you, I would price out everything (inlcuding labor prices) to replace everything and give them that quote. If they don’t pay it, report what happened to the police and then speak to your insurance agent and see if they can help you get it resolved!

And/ Or get a lawyer and sue their ass!!! :lol:

3

If going to the police is an option for you, don’t wait to much longer otherwise you can get a ticket for failure to report an accident. But either way you look at it the tow truck company has to pay for everything.

4

I would notify police immediately, take the car to a reputable shop…i know there few and far between but in a case like this I think it would be best to have a proffesional estimate done on the parts needed to be replaced…even if you have to tow it to Calgary to have autodream look at it…just make sure wherever it goes it gets done right.

5

I can’t believe a towing company that big would be that unprofessional. There is no way you should have to pay a cent for anything. If it came down to court, you’d win easily.

Anyway, what idiots that they didn’t flat-deck it with a few 2x4’s to help.

6

ya i talked to my dad let the police know and tell then what u tre going to do then let kings way know that you are getting the cost on how much its going to cost to fix it and that they will be paying for it.

if they couldn’t tow the car they shouldn’t have touched it as soon as the car is on ther truck it is up to them to make sure it gets home ok

then if they wont pay for it take them to court and make them pay for the car + the lawer fews + all the time u missed from work just by saying you are taking them to court they probley will just pay Or inform your insurance company and they will do all the dirty work for you the tow truck company will have insurince to pay for any damages

and if that doesnt work burn that bitch to the ground

7

ya me neither… btw i think you live like right next door to me… car in sig looks familiar lol…

8

i would first thing go to the police. You can treat it as an accident although its a tow truck company, your car still hit a mailbox and it was damaged on the streets by another vehicle. Tell the police that they dont want to pay you, and what should you do now. Also let your insurance know right away. The insurance company will give you more info on what to do, i would just give them the name of the company and your qoutes and let them deal with it. I’m not sure if you still need 3 qoutes for them but its not a bad idea. Ask your insurance company if you can rent a car and if the tow truck company would have to pay for that also, since you dont have a car anymore!

If you do have to go to court, id sue them for every penny you had to spend to get this bs messed cleaned up, and some! Im sure the judge will be on your side.

Goodluck.

9

ya me neither… btw i think you live like right next door to me… car in sig looks familiar lol…[/quote]

is this Jez?

10

FYI:
In AB we only need 1 quote for insurance company or whoever it is, ITS THE LAW

Also you have a right to bring it ANYWHERE U WANT to get it fixed, doesnt matter if the quote was from somewhere else, also ITS THE LAW

i was getting screwed over by a shop in west ed that drove into a curb with my car. i made them pay for fix + gas + my time + extra.

11

Straight up, i would just notify the cops immediately. After that, a lawyer, if need be, if it doesn’t get to that point, go to the highest quoted place you can find, and rape them up the ass in parts. Be sure to factor in a rental car, and the pain you had to suffer from seeing your car in that condition :axe:

12

ya me neither… btw i think you live like right next door to me… car in sig looks familiar lol…[/quote]

is this Jez?[/quote]

no this is josh… we are roommates… how do you know him? and ya i can see your car outside my window lol…

13

I’d skip the insurance, go to them tell them what the cost of the parts and labour will be to fix it, and when they insist it’s your fault their driver cant do his job properly, get a lawyer. Don’t give them any information after they say no. I’ve been in almost the same position before and IF your insurance will cover it, your insurance rates will take a hit. lawyer will cost you a bit, but in the end be worth it.

AND HOW THE HELL WOULD THAT BE SAFE? Why did’nt he move it and then load it properly?

14

since when does your insurance go up when you are not claiming anything through them? all they are doing is getting the appropriate info from the trucking company. and if he needs a lawyer, the tow truck company should be paying for that anyways when he wins.

15

ICBC lacks common sence I thought all insurance companies where the same…I was thinking it would get filed under comprehensive or something for some reason.

16

well comprehencive is 13 perills:fire , theft, wandalism, hail, flood, etc

anything thats on the ground when you hit it classifies as collision 90% of the time.

So if you have full coverage pay ur collision ded.(once everything settled insurance will reimburse it) , insurance will fix ur car or write it off , and than they will go after kingsway tow for the repair $ +ur ded. kingsway tow carries min 1mil liability for their actions and insurance wil cover legall costs for subrogation.

Now if you don’t have collision coverage on your car, than ur on your own as far as getting $ and repairs done. So take it to apraiser and estimate damages. Than offer kindsway to pay up or provide their commercial insurance policy # and company they insured with, so you can submit a claim against them. If they don’t pay or provide insurance info call cops and get a lawer.

17

Alright, well being that I’ve been driving a little longer than most of you, and being that my Dad is actually my insurance broker, I thought I’d check with him and see what he says. It was very similar to Nismo.

First, if you have full coverage, you’re fine. Tell your insurance company, pay your deductable, and they’ll take care of the rest. Period. They should also reimburse you for any costs associated with rental cars, etc, but that depends on your policy so check that out. It won’t affect your future premiums.

And file a police report, with the name of the towing company, mostly “just in case”. But if the car is driveable, you’ll need a police sticker because the damage is over $1000.

18

UPDATE!

As directed by my insurance company I was to call the towing company to get there commercial insurance information… So today I had called for the person in charge of this, (who’s name and cell phone number I have) 7 TIMES!!! Yes that’s right seven times… Leaving a message for him to call me back each time, and yet nothing… I started this at about 10 am this morning and I made my last and final call at 7:30…

First couple calls were a few hours apart and for these he was at lunch, next couple he stepped out, next few he was in a meeting, then again he stepped out missing my call once again, then finally on the last call he had gone home for the day… Even if he was to be going home he could have called me none the less no matter HOW tired he was…

You can be assured that if I don’t here from him TONIGHT! The BBB shall be involved by tomorrow morning… It’s been almost a week and nothing has been solved yet…

19

tell the police that he wont give you the proper information. maby thats like hit an run or somethin? either way, im sure its against the law.

20

why those dirty sons of…