Samsung SCH-U740
what are you paying $89 for? i have no idea what plan you are on. And I agree, if you are paying $1.99/mb you are paying for upkeep. it seemed you though VZW should just give it to you for free.
I am not sure as the price. I think its 99 + 2 more lines or something like that. I dont handle my bills. I just know I now am on the nationwide plan and getting raped for data for MOBILE WEB. Not true data. I was fine with minutes but wtf.
you totally missed the sarcasm.
Maybe you were being sarcastic but I know quite a few people who ditched verizon for these plans and love them.
[QUOTE5 gb of use, no tethering, is a lot to push through on a phone.[/QUOTE]
Not really. On a 1x Treo 650 Palm Based I pushed 2-4 gb a month through it. Flashed the ROM support a 4gb SD Card and pushed email and documents through it.
you have to keep in mind that this is NOT a solution for a primary internet connection, its a mobile internet solution. if you are using 5b or more, or even anywhere close to 5gb in my mind, you are not using the product/service how it is intended. again, QoS is one of the main reasons behind this.
Again, it was only a phone that I pushed the data. Never used my laptop with it. Never did P2P. Just simply did emails, file attachments such as PPT slides and audio clips for voicemails that come into my email box, and web browsing.
I have my home internet connection I use for all my serious transfers which are way above 100gb a month.
im not saying that is hard at all. in my time at retail i never thought it was an issue. however, they are not paid to MANAGE accounts. that term has a whole differnt meaning. it IS your job to manage your own account, you are responsible for it.
again, human element. there could have been a miscommunication on their part. i’m assuming they fixed the billing issue?
Do you work for Verizon by any chance? I dont know you personally and dont want to offend you because you havent handled my account or dealt with you. I agree they are not paid to MANAGE my account like a stock broker manages my stocks and continually makes changes. I do expect some type of consistency when I request a change to be made. They are being paid to service my account and when I ask for a simple feature to be added or removed on a specific line, I expect it done. If the incompetent people in Customer Service cant do this, either A) fire them, save me the fucking money on my plan, and make everyone use the web portal (which always tells me to call customer service anytime i make a change anyways) or B) stop saving money by hiring incompetent assholes and hire people that understand simple tasks. When I call DirectTV and change my programming from the HD package to Basic, I dont get a bill the next month for HD package, HBO, Showtime, and 10 movies on demand.
The resolution from Verizon after the $200+ text bill when I was assured “Texting has been added to the number”? Verizon denied everything. I had the date and time of the call but no recording. All the did was offer to give me free texting the next month and cut the bill in half. Sound fair? You tell me. Basically I was lied to and the resolution was paying $120 and getting a free $20 feature for a month for something that was told was on my phone.
Now all my calls with Verizon are voice recorded with the time and date and also the reps name. Sad that this is the only company I deal with that I have to do so.