Joe:
Personally I like the Indians in Dell support. They don’t know enough english to ask questions, they just give you what you want. I got 3 years of @ Home service with mine, and when someone put a pepsi in my laptop bag :bloated: and it exploded and my laptop drank it, they sent me out a new motherboard, installed no questions asked, the next morning. I also got them to give me a whole new casing because i cracked a corner of mine, again installed at my apt the next morning.
In terms of understanding them, its iffy. In terms of new parts, fast, they rock.
I have no problems understanding them. Robert and Veronica are practically like the coolest mf’ers in the world, but it’s just their policies that tick me off.