Yeah Dell support apparently sucks ass now. I haven’t had to use them but my little brother has the same laptop I have and his CD drive died one night. Dell got a new one to him a few days later no questions asked.
As far as desktops go, I built one 6 months ago and I am more than impressed with its performance. Plus, I am my own customer support.
Not sure of the logistics of it, but Apples will run Windows without an emulator. Its a straight up one or the other choice now. You can boot the computer up in either XP or OSX.
Personally I like the Indians in Dell support. They don’t know enough english to ask questions, they just give you what you want. I got 3 years of @ Home service with mine, and when someone put a pepsi in my laptop bag :bloated: and it exploded and my laptop drank it, they sent me out a new motherboard, installed no questions asked, the next morning. I also got them to give me a whole new casing because i cracked a corner of mine, again installed at my apt the next morning.
In terms of understanding them, its iffy. In terms of new parts, fast, they rock.
I have no problems understanding them. Robert and Veronica are practically like the coolest mf’ers in the world, but it’s just their policies that tick me off.
I do think that Apple makes better hardware. I never bought one because of its lack of compatibility. There are times, like when I am doing Photoshop, I wish I had an Apple. Being able to run both OS’s on a superior piece of equipment is a big :tup:
