lol
Car phone charger took a shit after about a month, I used it like twice. 
If I ordered it online can I take it to the Blvd Mall kiosk and return/replace it?
should be able to, if u have a receipt bring it…
So I ordered an Incredible through the Walden location, Do you have one? I don’t want to have to wait…
edit: they said it would be shipped on the 28th, and I need a phone bad. I have a envy with a broken inside screen! Meaning I cant do 90% of the functions on the damn thing.
sorry, just saw this. I have none in stock, and probably wont get any more till mid-late june
I did just get the black silicon covers in stock though!
can i switch to have you be my account manager for my corporate account? my account manager sucks…
most likely
someone actually returned an incredible tonight. turns out he wasnt baller enough to pay for the data.
lolz
gotta pay to play
I have read that to help out guys like you when you buy the phone you can buy a ton of accessories and the full unlimited text plan, and then the next day return the accessories and call Customer Service to cancel the unlimited texts…
You don’t get your $$$ from the phones but the extras, right?
I’m about due for my new every two (July) and I want to upgrade to the Incredible from my Chocolate 3. PM me?
um, no.
I don’t know how else to say this, and I’m not sure how to use smaller words, but there is no way around the unlimited data plan.
I was referring to this: http://consumerist.com/2007/03/8-confessions-of-a-former-verizon-sales-rep.html
Any truth to any of the “tips” here?
•Never get a 2-year contract. “The only benefit to a 2 yr contract is a $50 savings on your phone. Its not worth it. Take the $50 and get a 1 year then you can upgrade to a new phone every 10 months.”
• Verizon reps get tons of money from new lines and certain accessories and text packages, take advantage of this. They won’t let a new customer walk out the door. “Play hardball, they will do anything to get the new lines. VZW makes $ off the service, not the phones. Tell them you don’t want to mail in the rebate. There does come a point of diminishing returns. For example, if you walked in and wanted a $39 plan and a free Treo 700, not gonna happen. But I have given away almost every non-PDA phone in the store for the right deal. Also tell them you will buy the accessories, and text package. Trust me here, these are 2 of the biggest metrics for the reps. Return the accessories the next day and call customer care to cancel your text package.”
• Mention the lost or stolen program to get 25% off a new phone, even if you’re under contract. Who’s to say you didn’t lose it?
• If you’re on a rate plan of $59.99 or higher, you can get “a new phone (and new contract) for the discounted price after 12 months.”
• Insurance is a rip-off. It costs too much and has a $50 deductible.
• Tell them you’ll sign up for the Unlimited Data Plan with your Treo. “Speaking of Treos, often they offer an extra $100 off if you get the Unlimited data plan. Get it… Save $100 and cancel it the next day if you don’t want it. The leverage here is amazing also because that high end data package counts as a new activation in a roundabout way for the rep. None of the data packages are contractual. I use to tell the customers this just to save them $.”
• Reps don’t get as much money if you’re still in a contract. If you upgrade on the phone with Verizon, the store reps won’t be as motivated to help you.
• Ask for a loyalty credit on the phone before going to the store. “One way to work the system if you have New Every 2 and are out of contract is to call customer care, have them put you back into contract, but ask for a loyalty credit (up to $60 off your next months bill), then go into the retail store and use your New Every 2. The two credits can’t be combined and that is the only way to get both. I’ve never seen this not work, although they could technically say that you already got a credit, but the system are not that informative and I have never seen that happen. Just make sure you know the contract rules for VZW in your state, and make sure you go to the store in time to cancel the new contract in case you cant use the NE2.”
ugh, man. thats makes me cringe.
someone who decides what $50-$100 is worth to another person makes me facepalm .
i/we make money off the profitability of the phone, which is related to the price plan/activation.
i dont give a shit if u lost your phone. hope you have insurance. i’ll try to help you out, but im not making any money off it unless you are eligible for an upgrade.
this is not news, and is something i promote all the time. i/we get paid on the activation/phone, why wouldnt I?
lol at insurance being a rip off. pay to replace a phone and then talk to me. and this is something that i make $0 on.
the “tell them ull sign up on data plan…” used to be called the “advanced device discount”. they no longer have this, nor allow you to even take a smartphone without data. ur looking at something at least…3-4 years old.
im the first to admit we dont make any money on full retail phones.
i have no ability to modify what you are actually charged from VZW, so if you get some sort of discount and i can still process your NE2, by all means.
HOWEVER
I am not going to FOR ONE SECOND do anything that would put the store in jeopardy to make a sale. This goes for doing something to the customer’s advantage or the store’s advantage. Anyone that knows me or has dealt with me knows i play by the rules BUT do everything possible for EVERY customer.
Why on earth would anyone even consider a smart phone without a data plan?
they want to look cool/important/etc.
That’s what super expensive blue tooth is for yo! I’m actually surprised how many younger people have smart phones. Back in the day I would never be able to afford an extra 100 a month.
I have a 2 year contract and I still get annual upgrades at the 2-year plan price point. It’s the New-Every-2 that I have to wait the full term for, and it’s $50 off the 2-year price.
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Mom & Dad
.
on a conf call yesterday we were told we wouldnt see the incredible till mid-late july. FYI.
EW. Mega EW.