Where to begin. The begining, I suppose. If I can remember back that far.
Getting rid of my DSM stuff, I had a 6-bolt block for sale. Even though I’m smart enough to know to not deal with SBR in the first place, it’s not easy to sell a block. Once I heard they bought them, I called and spoke with Cragger, who told me if it was in good shape, they’d pay $300 for it.
11 (yes, November) 28 -
Block arrives at Slowboy. Invoice is written for $300. Cragger says they’d have it inspected in a day or two, and I should have my check by Friday. Sounds great.
12-1 (Friday) No check. Didn’t really mind.
12-4 (Monday) No check.
12-5 - Call, get the usual run around responses.
12-8 - Call, get told that they’re behind because of the holidays. I was told the check would be mailed very soon.
After this point, the dates get blurry. But, I have called SBR at LEAST a dozen times since my first call, each time speaking with a different person who knew nothing at all.
I was told I needed to call back at X time, was told I would be called back as soon as the person knew something (I was not called one time. I had to call back,) I was told Cragger was on vacation, and Huml wouldn’t be in until Monday (on a Friday that I called,) I was told I needed to speak with the machine shop, I was told to call a different Friday because the girl that handles their checks is only in on that date.
Fast forward. The date is now 12-26. Call, get Chris. Chris says check is mailed. Friday the 29th rolls around, no check. Call, get Chris. Chris tells me they mixed up the zip codes for two check they sent, one being mine, and that they were returned to SBR, and would be mailed out again that day. No big deal.
Today, 1-4-07, OVER FIVE WEEKS since I dropped the block off, no check.
Call, am put on hold for a good 20 minutes. Finally get Chris. Chris assures me it was sent the 29th. That is 4 business days via USPS, since no mail was delivered on Tues, the 2, because of Pres. Ford. I live 1 hour away. There is no way it takes 4 days to get a letter such a short distance.
In the meantime, my mother is in the background, and she’s notably pissed. Hey, I was, too, but I’ve tried to be calm through all of this.
My mother made the comment, in a pissed tone, “Tell him that if we don’t have the check by Monday, I’ll contact an attorney,” to which Chris replies with a sarcastic and aggrivated tone, “I can’t deal with this, your check will be there, I promise.”
No, this is bullshit. Not only have I been very patient for a process I was told would be done within the week, but now this asshole is going to make a comment like that? Sorry I had to go and ruin your whole day like that If my check would’ve been here in a timely manner, this woould have never been an issue, but nah, I guess it’s my fault.
Just my take on the situation. Needed to vent.
Jesse