verizon wireless customer service ftl.

you dont even need to go in to do that if you have a plan already… just call the customer support number. i do this everytime i buy mine off ebay, its so much easier than dealing with people in person lol.

They all offer the same thing. There isn’t much choice.

so instead of having it done by someone you’ve met before and can go back and talk to face to face if something does go wrong, you’d rather call up a call center, wait on hold, if you already have a plan, pay a $20 ESN change fee, and trust that everything is done correctly without ever seeing someone, and knowing that you will most likely never get that same rep again?

we dont charge anything for something like that at my store, and if i know you i always transfer your contacts for free.

since when is there an esn fee… i just changed phones recently and never got an esn fee…

nvm… just checked with my buddy who works with verizon there is an esn charge, but the reason its not for me is cuz he gave me his internal number that doesnt put a charge on haha

and my experiences with all in store customer support, verizon people are clueless and fucking retards who are helpless…

i went in the other day and somehow the lady removed my call waiting just by checking my acct balance… talk about nitwits…

it doesnt do it just by checking account balance, it happens when you try to go change a feature on the account. you might want to have everything else checked to make sure she didnt add something on you arnt aware of.

DIRECT store reps unfortunately can be like that.

yeah I made sure when I went back the next day that they checked everything. I also checked online since I prefer to login there (but the online site doesnt have all the features that can be added so it kinda stinks)

What location do you work at evolve?

lol i work at verizon as a tech. seriously come to us if you want a new phone. the one kid i work with gave 12 phones out last night, i gave out 7 lol. we just don’t care, shit if i was in the situation i would want a new one too. therefore, we just go ahead and do it :smiley:

hah, ive talked tol the techs at verizon, never met one that would go ahead and do that. got any v710’s or equivalent in stock? mines getting pretty bad. pm me when ur working and hook it up

the e815 or whatever replaced the v710, but i think its uglier and it has the same freezing problems.

the wireless zone in east aurora, and sometimes lockport.

LOL* I think I know who your talking about. Those guys in the Galleria mall in-front of Banana Republic? If it is, they are really annoying and I always mess with them. But they are not T-mobile they are just a annoying authorized dealer.

Any truth that Verizon to Verizon text messages are free? Someone told me that, but it dosen’t sound right.

only if u have it in your plan.

whatever they are, they are fucking annoying and should diaf. id rather walk by 5 gay guys butt fucking each other right there in the middle of the mall, than to get bothered by those tmobile fucks again…

I feel the same way you do. I used too get all pissed at them as well. But now I stop and waste there time, and let them give me their whole sales pitch. And when they get done showing me a phone I just laugh and say " I can get that same exact phone on Amazon for free". They get all flustered. It’s pretty entertaining.

How much extra is that?

I think I would rather be asked if I would like to buy a cell phone then seeing a 5 homo pile up, but that’s just me :dunno:

ok i agree too but just was stating the fact of how terrible those people are. but yeah…

10 bucks…

saved my ass… had months 1300-1500 over the amount…

switched over… and its amazing… 10 bucks and all i can text…